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Talk is the Technology of Leadership

By on 30 April 2013 in book riffs, leadership, Management

There are lots of things that we do unconsciously – like listening and speaking. But talk is the technology of leadership – so we should actually start paying attention to building skills in these activities.

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Is Innovation Part of Your Organisation’s DNA?

By on 22 January 2013 in experiments, leadership

I’ve run across four firms that have been wildly successful in a terrible retail environment. All of them share a few characteristics that result from having innovation embedded in their DNA.

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Actually, People Love Change

By on 8 November 2012 in leadership, Management

Do people really hate change? Not if they think it will make their lives better.

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