Zappos Just Pulled Off the Boldest Change Management Move Ever

Corporate Change

Zappos is undertaking a fascinating experiment in change management. It’s important to evaluate this separately from the experiment with the management structure Holacracy that they are trying at the same time.

Five Questions that Will Help You Build an Innovation Culture

The Discipline of Innovation

How do we innovate in a risk-averse culture? By realising that a culture is something that we create ourselves, through our interactions with people daily. When we change the way we act, we start to change out culture.

Innovation Lessons from the Rise, Fall, and Rise of LEGO


After a string of innovation failures, LEGO nearly went out of business in 2003. Brick by Brick tells the story of how this happened, and how LEGO turned things around to become an innovation powerhouse again. There are some broad lessons that can be learned from this story.

Four Key Issues in Innovation Management

Walking through Lausanne, talking innovation

Ralph Ohr & I met up at the end of last year and talked a lot about the state of innovation. These are the four issues that we identified as the ones that we think are the most important/interesting in the field right now.

Apple is a Manic Pixie Dream Firm

The Manic Pixie Dream Girl Nancy and I saw Ruby Sparks last night, and really enjoyed it. It’s written by Zoe Kazan, who also stars, and it absolutely skewers the Manic Pixie Dream Girl trope. Nathan Rabin defined Manic Pixie Dreams Girls (MPDG) in his review of Elizabethtown: The Manic Pixie Dream Girl exists solely […]