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	<title>Tim KastelleArt, Dollar Shave Club &#038; Business Model Innovation &#8211; Tim Kastelle</title>
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		<title>Art, Dollar Shave Club &#038; Business Model Innovation</title>
		<link>https://timkastelle.org/blog/2012/03/innovation-isnt-just-about-new-stuff/</link>
		<comments>https://timkastelle.org/blog/2012/03/innovation-isnt-just-about-new-stuff/#comments</comments>
		<pubDate>Sun, 11 Mar 2012 09:59:00 +0000</pubDate>
		<dc:creator>Tim Kastelle</dc:creator>
				<category><![CDATA[business models]]></category>
		<category><![CDATA[innovation strategy]]></category>
		<guid isPermaLink="false">https://timkastelle.org/blog/?p=4408</guid>

				<description><![CDATA[When I&#8217;m doing public talks, one of the big misconceptions that I have to work around is the idea that innovation is only about making new stuff &#8211; that you can only innovate if you&#8217;re making things like iPhones. Schumpeter defined innovation as the formation of new connections which drive economic growth. In The Nature [&#8230;]]]></description>
					<content:encoded><![CDATA[<p>When I&#8217;m doing public talks, one of the big misconceptions that I have to work around is the idea that innovation is only about making new stuff &#8211; that you can only innovate if you&#8217;re making things like iPhones.  Schumpeter defined innovation as the formation of new connections which drive economic growth. In <a href="http://www.amazon.com/gp/product/B005UVRIHC/ref=as_li_ss_tl?ie=UTF8&#038;tag=innoleadnetwb-20&#038;linkCode=as2&#038;camp=1789&#038;creative=390957&#038;creativeASIN=B005UVRIHC">The Nature of Technology: What It Is and How It Evolves</a><img decoding="async" src="http://timkastelle.org/blog/wp-content/uploads/2012/03/irtinnoleadnetwb-190las19o19aB0019UVRIHC19" width="1" height="1" border="0" alt="" style="border:none !important; margin:0px !important;" />, Brian Arthur reinforces this idea by saying that all new economic ideas build on the combination of things that already exist.</p>
<p>When you do this, the outcome is often <a href="http://timkastelle.org/blog/2012/01/eight-models-of-business-models-why-theyre-important" target="_blank">business model innovation</a>.  I ran across two interesting examples this week.</p>
<p>The first is chalk artist <a href="http://www.danatanamachi.com/" target="_blank">Dana Tanamachi</a> &#8211; who was featured in a WSJ vido:</p>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/0Fd5bL3f4lc" frameborder="0" allowfullscreen></iframe></p>
<p>Tanamachi makes absolutely gorgeous signs out of chalk.  They are beautiful, ephemeral creations, like this (see more examples <a href="http://wemakeprettythings.com/2011/10/24/the-amazing-chalk-lettering-of-dana-tanamachi/" target="_blank">here</a>):</p>
<p><a href="https://i0.wp.com/timkastelle.org/blog/wp-content/uploads/2012/03/DanaTanamachi5.jpg"><img data-recalc-dims="1" fetchpriority="high" decoding="async" data-attachment-id="4413" data-permalink="https://timkastelle.org/blog/2012/03/innovation-isnt-just-about-new-stuff/danatanamachi5/#main" data-orig-file="https://i0.wp.com/timkastelle.org/wp-content/uploads/2012/03/DanaTanamachi5.jpg?fit=640%2C469&amp;ssl=1" data-orig-size="640,469" data-comments-opened="1" data-image-meta="{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;}" data-image-title="DanaTanamachi5" data-image-description="" data-image-caption="" data-medium-file="https://i0.wp.com/timkastelle.org/wp-content/uploads/2012/03/DanaTanamachi5.jpg?fit=300%2C219&amp;ssl=1" data-large-file="https://i0.wp.com/timkastelle.org/wp-content/uploads/2012/03/DanaTanamachi5.jpg?fit=640%2C469&amp;ssl=1" src="https://i0.wp.com/timkastelle.org/blog/wp-content/uploads/2012/03/DanaTanamachi5.jpg?resize=640%2C469" alt="" title="DanaTanamachi5" width="640" height="469" class="aligncenter size-full wp-image-4413" srcset="https://i0.wp.com/timkastelle.org/wp-content/uploads/2012/03/DanaTanamachi5.jpg?w=640&amp;ssl=1 640w, https://i0.wp.com/timkastelle.org/wp-content/uploads/2012/03/DanaTanamachi5.jpg?resize=300%2C219&amp;ssl=1 300w" sizes="(max-width: 640px) 100vw, 640px" /></a></p>
<p>This is <a href="http://timkastelle.org/blog/2010/08/craft-based-innovation-dodocase/" target="_blank">craft-based innovation</a>.  Chalk art has been around for a very long time, and promotional sign painting has been too.  Tanamachi has combined them to come up with something new.</p>
<p>From a business model standpoint, hers is unique.  It will be difficult for someone to copy, because it is based on the unique skills that she has built up over time.  </p>
<p>The problem with craft-based business models is that <a href="http://timkastelle.org/blog/2010/01/craft-or-scale-an-innovation-dilemma/" target="_blank">they don&#8217;t scale</a>.  How as Tanamachi gotten around this? By locating in a huge city where she is able to build demand over time.  New York can sustain a business like this, but it wouldn&#8217;t work very well in most towns.</p>
<p>It&#8217;s a small thing, but I do really love examples of people being able to build a business around their passions.</p>
<p>In contrast, Dollar Shave Club is <a href="http://www.dollarshaveclub.com/" target="_blank">built to scale up fast</a>.  Their promo clip explains the deal:</p>
<p><iframe loading="lazy" width="560" height="315" src="http://www.youtube.com/embed/ZUG9qYTJMsI" frameborder="0" allowfullscreen></iframe></p>
<p>Many <a href="http://timkastelle.org/blog/2012/02/why-do-razors-have-five-blades-now/" target="_blank">razors these days are overengineered</a>.  And they are sold as physical products.</p>
<p>The innovation in Dollar Shave Club isn&#8217;t in the technology &#8211; they&#8217;re actually going backwards in terms of tech.  Their innovation is in the business model.  They have turned the product into a service.  Here is how <a href="http://sethgodin.typepad.com/seths_blog/2012/03/learning-from-four-viral-events.html" target="_blank">Seth Godin describes it</a>:</p>
<blockquote><p>Here&#8217;s how they did it:</p>
<p>First, realize that razors are boring and expensive and that buying them is a bit of a hassle. If you address all three of these issues for the consumer, you don&#8217;t need to deliver a better razor in order to succeed&#8211;all that&#8217;s necessary is a better way to get the razor in the hands of the buyer. The model of permission is at the heart of the project&#8211;the razor business can&#8217;t possibly pay off if consumers only buy one or two times and then get bored. Instead, Dollar earns the right to send you a bunch of razors every month forever, making the value of a new customer very high. They can invest that value into a clever video and into aggressive pricing.</p></blockquote>
<p>Dana Tanamachi and Dollar Shave Club couldn&#8217;t be more different, but are both innovative businesses.  However, neither has created a shiny new product.  Instead, <strong>they have innovated the way things are done</strong>.</p>
<p>That&#8217;s a really good way to create a unique business model, which in turn is a really good first step towards success.</p>

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