To Innovate You Must Live With Uncertainty

I’m starting up a couple of live consulting projects with some of our MBA students. Even though we are very early in the projects, they have already reminded me of just how critical it is to develop the ability to live with uncertainty. This is the fundamental point that Jonathan Fields makes in Uncertainty: Turning […]

Your Customer Isn’t “Everyone” – Seven Innovation Thoughts Triggered by Peter Drucker

Of all the management writers I’ve read, Peter Drucker probably generates more interesting quotes per page than anyone. Tom Peters and Joseph Schumpeter come close too. Here are six thoughts triggered by reading his book Management Challenges for the 21st Century: And yet very few institutions know anything about the noncustomers—very few of them even […]

You Are Responsible for Getting Your Ideas to Spread

So you’ve had a great new idea for making something better, and you’ve figured out how to make it real. It could be a new thing, a new method, anything. But no one is picking up on your idea. What’s wrong? Often, people in this situation think that the problem is that others just don’t […]

How to Take Advantage of Surprises

If the budget that you’re managing blows out one month and you’ve spent 200% of your allocated funds, what happens? In most organisations, a negative surprise like this leads to painful forensic investigations. To improve efficiency, it is important to stamp out negative surprises like this. Conversely, what happens if one of your revenue areas […]

Why Innovation is Less Risky Than You Think

One of the most common excuses I run across for not innovating is risk aversion. Organisations don’t innovate because they’re risk averse, or so they say. But is innovation really so risky? Yes, a new idea might not work. But in many cases, not innovating is even riskier. Here is how Peter Drucker puts it […]

Don’t Be Surprised, Prepare the Surprise Yourself

Here is a great quote from Ioan Tenner in a post on the strategy of surprise: Significant surprise is a life event. Neglect this subject and your fate may be of the led and of the losers. The surprised lose initiative, stumble and take hasty decisions they will regret. They submit to choices crafted by […]

Evidence-Based Innovation Management

Yesterday I made the case for evidence-based management in general. Today I’d like to talk about what this means for managing innovation. The case in favour of evidence-based management is made in Hard Facts, Dangerous Half-Truths And Total Nonsense: Profiting From Evidence-Based Managementby Jeffrey Pfeffer and Bob Sutton. They talk about a few innovation examples, […]

The Case for Evidence-Based Management

How can we be better managers? I just finished reading Hard Facts, Dangerous Half-Truths And Total Nonsense: Profiting From Evidence-Based Managementby Jeffrey Pfeffer and Bob Sutton. It is a must-read book, and they have one simple recommendation for managing more effectively: make better use of the evidence that shows us how to be better managers. […]

Don’t Follow Your Dreams, Follow Your Effort

We repeatedly see survey results that say that CEOs think that innovation is a top priority for their firm. And yet, these same surveys also say that most CEOs are unhappy with their innovation efforts. Why is this so? Here’s an example – a report from a couple years ago in McKinsey Quarterly. They surveyed […]

Why Do Razors Have Five Blades Now?

I remember that when Gillette came out with their double-bladed razor, I started joking about how it wouldn’t stop until razors had five blades. At the time, that seemed absurd, but sure enough, now we can buy razors with five blades. Now, while this may seem ridiculous, it’s actually a pretty smart response to a […]

Don’t Be First to Market, Be First to Scale

Often when people have an idea for a great new product or service, they rush to be first to market with it. We keep hearing about first-mover advantage and how you need it. The only problem with first-move advantage is that it doesn’t seem to exist. The academic research on the topic shows that there […]

Two Problems Caused by the Innovation Diffusion Curve

The economist Rudi Dornbusch succinctly describes the way that ideas spread: Things take longer to happen than you think they will and then they happen faster than you thought they could. It’s the innovation S-Curve in words, this is what that looks like graphically: And the problem is that the value for X is larger […]